Last updated: July 2026
HawkSwift Ltd ("we", "us") is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.
We may collect: your name, email address, phone number, business name, premises address, and premises type. When you use our quote tool, we collect information about your building to provide an accurate quote. When you use our chat bot, we collect the conversation content to improve our service.
We use your data to: provide fire risk assessment services, send quotes and invoices, communicate about bookings, deliver compliance reports, send marketing communications (with consent), and improve our Website and services. We do not sell your data to third parties.
We process your data under: contract (to deliver services), consent (for marketing), legal obligation (for compliance records), and legitimate interest (for service improvement).
Your data is stored securely using Supabase (PostgreSQL) and Google Drive. We use Cloudflare Workers for Website hosting. All providers are UK GDPR compliant.
You have the right to: access your data, rectify inaccurate data, erase your data, restrict processing, data portability, and object to processing. To exercise these rights, email info@hawkswift.co.uk.
Our Website uses essential cookies for functionality. We do not use third-party tracking cookies without consent.
Our document packs are digital files delivered instantly. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the 14-day cancellation right does not apply once a download has started with your prior express consent. You may request an exchange or refund within 14 days before downloading, or a full refund if your files are defective. Full terms: hawkswift.co.uk/refunds.
HawkSwift Ltd
2 Brock Close, Epworth, Doncaster DN9 1GR
07718 611 667 · info@hawkswift.co.uk