Refund & Returns Policy
Last updated: 24 July 2026 · HawkSwift Ltd (registered in England & Wales)
Our promise
HawkSwift sells instant-download digital document packs (Business Pack, 105 Compliance Docs, 105 RAMS, and topic bundles). Every pack is generated, compliance-gated (GLM-5.2), and quality-checked before release. If something is wrong with your files, we fix it fast or refund you.
Frequently asked
Because our document packs are digital files delivered instantly, we do not offer refunds once a download link has been used. This is in line with UK Consumer Contracts Regulations (distance selling), which exclude digital content supplied "once the download has started with prior express consent".
Contact
HawkSwift Ltd · 2 Brock Close, Epworth, Doncaster DN9 1GR
info@hawkswift.co.uk · 07718 611 667
Nothing in this policy affects your statutory rights. For distance-selling rules see the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.